Welcome to FAQs!

Is there any questions you want to ask? Here are answers to some frequently asked questions that you have come to the right place.

How do I place an order?

Attach your work by going to the order form and putting your request in there. It is guaranteed that the payment will be secure. You can order your document via the order form, and it will be uploaded in anMS Word, DOCX, or Apple Pages format. All credit and debit cards can be used with no need to register, and payment can be made securely through Stripe.

How do I pay for your service?

We use Stripe because it is reliable. UK or overseas bank transfers can be accepted if you are unsure about using this method.

Do you accept PDF files?

Yes, we definitely do. We will first convert the PDF into a word document, then editor or translate.

I have a tight deadline. Can you still accept my work?

When ordering, you can choose the time you want the order to be processed. Within 24 hours, 3 days or 1 week, we can return your research paper within your specified time frame. Weekends and holidays are included in these timescales. As soon as you have paid, the deadline is set, and we guarantee to meet it! Text and email notifications will be sent when your editor/translator has finished the job.

It might not be possible to complete large orders in a day or two. Our editors can complete thousands of words in a day, while maintaining our high quality standards. Translators will obviously require even more time to finish. If your order is longer than this, you can discuss possibilities with us.

Can you fix my mistakes in English, it is not my first language?

Yes, that is right! Our editors have a lot of experience editing texts written by students in the English as a Second Language. They will point out sentences that are difficult to understand and make sure your grammar is perfect. They will notice your most common mistakes, and give you feedback to improve your English writing.

What if I'm not happy with the work?

There are plenty of good reasons to edit or translate documents. One of the best is to make sure the documents are accurate and clear. But it’s important to remember there will always be a human element to the editing or translation process. And we, too, can make mistakes. Please let us know if you’re not 100% happy with the edit, so we can find the solution that’s best for you, whether that’s a new edit or a refund.

When will my work be completed?

Depending on the number of words, we can arrange a quicker turn around if you request it.

What qualifications and experience do your professionals possess?

They are all native English speaking professionals with MA degrees or higher from UK universities.

When the editor finished the work, how do I get my document?

After your document has been done, you will receive an email with a link to download the document.

Still have more

Were you not able to find what you were looking for? There are many people ready to help you find an answer.

We think we are doing something special here at Academic Way and we would love to tell you more about it. Just get in touch with us and we will always value your feedback. Drop us a line, or email us at [email protected] and we will be more than happy to hear from you.